New Services Will Allow Email Recipients to Initiate Live Voice Communications
Directly From Their Messages
BEAVERTON, Ore. and VENICE, Calif., July 31 /PRNewswire/ --
eFusion Inc., a leading provider of online communication services for companies engaged in Internet commerce, and SuperSig, a leader in providing infrastructure software and services for web-enabling email, announced today an agreement in principle whereby SuperSig will integrate and distribute eFusion's Push to Talk (PtT)(TM) service as part of SuperSig's patent-pending HTML email infrastructure. Under the terms of the agreement, SuperSig will incorporate co-branded Push To Talk technology in its email enhancement suites. Using Push to Talk, email recipients will be able to respond to messages in real time, simply by pushing the button displayed in the email. As part of the agreement, eFusion will use the SuperSig technology to offer their customers the ability to include Push to Talk buttons in their corporate email.
eFusion's Push to Talk will be incorporated into SuperSig's Corporate Services solutions, which increases the effectiveness of corporate employee email. The company's technology extends existing email infrastructure to support dynamic applications, such as VoIP applications, inside person-to-person email. With the addition of Push to Talk buttons, companies can enhance the communications power of everyday email.
"Internet users spend 96% of their time in their email accounts," points out Mark Jeffrey, CEO of SuperSig. "With the SuperSig infrastructure, email can now benefit from the effectiveness of web-based applications, starting with Voice over Internet Protocol. eFusion's PtT technology is a robust application which integrates very well into our applications platform. Now, email recipients can choose their mode of response, be it voice or text, asynchronous or real time. By adding eFusion's VoIP capability to our suite of email applications, our customers can improve the productivity of their sales force, their customer service reps, and their marketing campaigns."
Jeff Gaus, eFusion's Vice President of Marketing, stated, "eFusion has been very successful in helping online enterprises differentiate themselves from their competition and offer their customers, employees and vendors a convenient means of incorporating human interaction into their Web transactions. The commercial and corporate benefits of providing an immediate voice connection that can be initiated from an email promise to significantly strengthen the ways in which companies communicate with their customers and each other."
eFusion's services are designed to give online businesses a competitive boost and help them meet changing demands in the marketplace, including consumers' growing expectations for high-quality, point-of-purchase service. The company's Push to Talk technology adds a much-needed (and demanded) human touch to the online shopping experience and can enhance other aspects of online business strategies, including online sales lead verification and fulfillment, email marketing and banner advertising. A simple "push" of a button, or URL, gives consumers a direct, live connection to a call center agent or sales representative via a PC or telephone. By marrying Push to Talk with SuperSig's infrastructure software and services, this experience can now exist in email.
About SuperSig
SuperSig was founded in 1999 to provide products and services that dramatically expand the capabilities and productivity of daily email communications. SuperSig's patent-pending technology enables corporations to easily add and manage HTML applications, such as VoIP, presence indicators, calendaring, polling and dynamic content, within their employees' or customers' daily email. SuperSig offers email product suites for customer acquisition, corporate marketing, sales productivity and customer support. The company is based in Venice, California. For more information, visit www.SuperSig.com.
About eFusion, Inc.
eFusion provides a suite of value-added Internet applications and services that seamlessly integrate Web interaction with real-time communication. The company's application service provider business model allows online enterprises and network providers to differentiate their services to businesses and consumers, enables businesses to better interact with their customers through enhanced communication, and gives consumers the opportunity to enjoy a more productive online experience. eFusion is located at 14600 NW Greenbrier Parkway, Beaverton, OR 97006, and can be reached at 888-4EFUSION, 503-207-6300, via the Internet at http://www.efusion.com , or by email at info@efusion.com
NOTE: eFusion, the eFusion logo and Push to Talk (PtT) are trademarks or registered trademarks of eFusion, Inc. SuperSig, and SuperSig.com, among others, are registered trademarks of SuperSig.com, Inc. All other trademarks are the property of their respective owners, and are gratefully acknowledged.
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